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Solve it anywhere with Telkom.

Skip the queues and resolve your query with a touch of a button.

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Get help

Skip the call centre queues and get answers to your burning questions about your Telkom products or service.

Billing

Billing

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Check coverage and more

Service

Service

Cancellation

Cancellation

Need help with something specific? Head over to our troubleshooting centre or start a chat with our virtual assistant, Thuso!

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Channels to Self-Help

DownloadApp

My Telkom App

Download the Telkom App and register for access to view balances, manage your account, top up and more. Available on Google Play and the Apple App Store.

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Numbers for self service

Self-service dial *180#

Check your balance Dial *188# or call 188 to listen to your balance

Recharge numbers Dial *188*voucher pin# (without the spaces) or SMS voucher pin to 188

Call Me Back services Dial *140*receiver’s number# (without the spaces)

Self-service dial 122

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Apply for international roaming

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Follow up on a cancellation request or get help.

Give us a call and a Telkom consultant will assist you.

fixed line services

Fixed broadband services

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mobile services

Mobile services

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