Get up to 12 months of Prime Video Mobile Edition when you sign up or upgrade to a PureFlex, FlexOn or Infinite plan. Duration of promotion differs according to Telkom plan.
Prepaid customers who recharge with R99 or more, within a calendar month, will qualify for 3 months of Prime Video Mobile Edition on us.
What is Prime Video Mobile Edition?
- Prime Video Mobile Edition is Prime Video’s mobile only subscription
- Stream the entire Prime Video catalogue in standard definition on the Prime Video app
- Download and go! Control data usage while downloading and watching videos offline
- Watch content in standard definition (SD), 1080p Full HD and 4K
- Enjoy Ad-free uninterrupted viewing
Stream Prime Video Mobile Edition for 6 months, on us
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Stream Prime Video Mobile Edition for 12 months, on us.
How to activate your Prime Video Mobile Edition promotional offer
Step 1 Buy any FlexOn, Infinite or PureFlex plan
Step 2 Click the activation link found in the email or SMS you received
Step 3 Create or sign in with your Amazon account
Step 4 Download the Prime Video app on Google Play or App Store and start watching!
T&C's apply. After the promotional period, your subscription will automatically be renewed and R29/month will be added to your Telkom bill.
Offers are subject to change. Cancel anytime via the MyTelkom app or the Telkom self-help portal. Amazon.com, Inc. and its affiliates are not sponsors of this promotion. After the promotional period, your subscription will automatically be renewed and R29/month will be added to your Telkom bill. Amazon, Prime Video Mobile Edition and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
Want to know a little more?
What happens to my subscription after the promotional period?
- Your Prime Video Mobile Edition subscription will auto-renew at the end of the promotional period and the monthly subscription fee will be added to your Telkom bill.
- The monthly subscription fee for Prime Video Mobile Edition is R29 per month.
- Prepaid customers need to ensure that there is sufficient data or funds in their Prepaid Wallet to continue enjoying their Prime Video Mobile Edition subscription.
How do I cancel my Prime Video Mobile Edition subscription?
Mobile Post-paid customers can cancel their subscription via the Telkom website or MyTelkomApp. Mobile Prepaid customers can cancel their subscription on the MyTelkomApp.
Cancellation on Telkom’s website
Step 1
- On Telkom.co.za. log in to your Telkom Profile or register to create a profile.
Step 2
- Proceed to click on the entertainment menu where you can view all your entertainment services.
Step 3
- Select cancel Prime Video or Prime Video Mobile Edition service to cancel your subscription.
Step 4
- You will receive an email notification to inform you of the cancellation date.
Cancellation on MyTelkomApp
Step 1
- Log in to the MyTelkomApp or download it via the App Store or Google Play and register. Click on “Content services”.
Step 2
- Click on the “Unsubscribe button”.
Step 3
- A message will be displayed to confirm that you wish to cancel the service.
Step 4
- You will automatically be unsubscribed and a confirmation email or SMS will be sent to you.
How do I contact Telkom’s Customer Care?
Call Telkom’s Mobile helpdesk at 081180.
How do I get support for Prime Video Mobile Edition?
Customer enquiries relating to any Prime Video Mobile Edition service should be directed to Amazon at: https://www.primevideo.com/region/eu/help/contact-us/.